Confirmation and cancellation templates
The sandbox prepares booking and hotel messages with a clear template, language, recipient and status. External email or SMS delivery is not active until a provider and sender identity have been verified.
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05Guest relationship
Guest Messaging
The right message before, during and after every stay.The sandbox prepares booking and hotel messages with a clear template, language, recipient and status. External email or SMS delivery is not active until a provider and sender identity have been verified.SandboxThe draft is editable and approval is recorded locally. No email or SMS is sent.
What is included
Built for real operations.
Multilingual drafts
The same clear status, history and accountability follow every action throughout GrandOS.
Prepared-delivery history
The same clear status, history and accountability follow every action throughout GrandOS.
Human approval
The same clear status, history and accountability follow every action throughout GrandOS.
The workflow
Four steps. No black box.
Trigger
A booking event selects the right template.
Personalise
Approved hotel facts and booking data are inserted.
Approve
The hotel checks recipient and content.
Deliver
A verified provider will send through a traceable queue after activation.
Guest Messaging · GrandOS